Returns & Exchanges

John Elliott accepts returns and exchanges on unworn, unwashed, and unaltered items within 30 days of the original purchase date. Please ensure all original tags are attached and the items are in their original packaging to qualify for a refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Select your preferred return method to generate a prepaid shipping label and a return packing slip to include inside your package.

3

Pack and Ship

Securely pack your items in the original shipping box or similar protective packaging and drop it off at any authorized carrier location.

4

Receive Refund

Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing